Every order, regardless of size, receives the same high standard of individual attention, and Woodcraft UK has such confidence in the quality of its outdoor furniture that it offers a full replacement guarantee. Given the skill and care that goes into the creation of every product it is unlikely that any item should fail to meet the level of quality expected, but should such an unlikely event occur we will replace it without charge or question if you are not completely satisfied.
Woodcraft UK will seek to reduce or eliminate waste through efficient utilisation of raw materials, fuel and energy and by promoting re-use and recycling where appropriate, Woodcraft UK will ensure awareness amongst all employees of the importance of environmental issues.
Woodcraft UK uses hardwoods, softwoods and panel materials sourced from around the world – including the UK. The company is aware of the widespread criticism of developments in forestry and forest management in many countries, but recognises that the situation varies from country to country, and keeps up to date with developments. Until an internationally recognised definition of sustainability has been agreed, Woodcraft UK will refer to well-managed forests only where supporting evidence is available.
Woodcraft UK will endeavour to comply with any environmental timber standards required by its customers, including investigating the accreditation of an FSC (Forest Stewardship Council) Group environmental certification policy.